Frequently Asked Questions about District Square

District Square and District Lofts together make up The District Collection, set in the heart of Park West Village in Morrisville. Our homes feature quartz countertops, stainless steel appliances with full-size french door refrigerators, smart home thermostats, and high-speed fiber internet, and select plans include private garages with direct building access. Residents also enjoy a resort-style saltwater and heated pool with a sundeck, a 24-hour indoor and outdoor fitness center, an on-site dog park, and many other amenities.

1-5 business days

No

Yes: 2.5 months free if you move in prior to July 31st, 2026

Yes, but please make sure the apartment is left in the same condition as when you moved in once you move out.

Refrigerator, Stove, Dishwasher, Microwave, Garbage Disposal, Washer, and Dryer

No

Yes. Our apartment homes include in-unit laundry, so you can wash and dry without leaving home. You'll also find stainless steel appliances, quartz countertops, and modern finishes throughout each residence.

The hours are 9:00 AM – 9:00 PM from mid-May through mid-October, unless otherwise announced by management.

24/7

Yes. All of our buildings feature controlled access with fob entry. Select homes also include private garages with direct building access, adding another layer of convenience and privacy to your daily routine.

All packages are delivered directly to the Luxer Package system.

Yes, a parking permit is required for District Square only. Visitor parking is available, and towing is enforced after 6:00 PM.

Yes, EV charging is available at our community. For the current locations and availability of charging stations, please contact our on-site leasing team.

Yes. Our location in Park West Village is served by the free, on-demand Morrisville Smart Shuttle, which connects to GoTriangle regional bus routes reaching Research Triangle Park, the Regional Transit Center, and Cary. Major highways including I-40 and NC-540 are also close by for those who drive.

The assigned schools for this address are Northwoods Elementary School, West Cary Middle School, Cary High School.

Payments can be made online through the Resident Portal/Loft or by cashier’s check or bank-issued check.

Yes

None

Water and sewer are metered, billed by the property, and paid along with the rent. Electricity is set up directly by the resident through Duke Energy.

Our homes come equipped with high-speed fiber internet, and AT&T is the internet and cable provider available at our community. Our leasing team is happy to help point you in the right direction when it's time to set up service.

Yes, we are a pet-friendly community and welcome up to two pets per home. Residents and their dogs enjoy our on-site dog park, and Park West Village offers plenty of nearby green space for outdoor time. For more details about our pet policy, please contact our on-site leasing team.

There is a $375 pet fee for the first pet and a $175 pet fee for each additional pet. In addition, there is a $25 monthly pet rent per pet.

We welcome up to two pets per home, with a 75-pound weight limit. Some breed restrictions apply. For full details about our pet policy, please contact our on-site leasing team.

Yes, 24-hour emergency maintenance services are available.

Please place a work order through your Resident Portal/Loft. If it is after hours, please call the maintenance emergency line.

In house by our maintenance staff.

No

Please contact the office during business hours. After business hours, please call a locksmith, as the property is not responsible for lockouts after hours or on weekends.

We paint, fully clean, and perform carpet cleaning or carpet replacement as needed. A full unit turn is completed before a new resident moves in.

No, however, we will set you up with our third-party company, and they will assist you with setting everything up for a discounted rate.

Yes

It means you can host your apartment on Airbnb — with building rules in place to support responsible hosting. We offer this as a perk for our residents, and we maintain visibility into hosting activity in the community. To learn more and see how much you could potentially earn, visit the District Collection's Airbnb information page.

• Pre-listing: Check with property management to see if any additional paperwork is required and review information about local regulations. For assistance, contact residenthosting@greystar.com.
• Start your listing: Visit Airbnb to create your listing, using high quality photos of your unit and building amenities. 
• Accept program terms: Next, accept the Airbnb program terms and building’s rules. 
• Submit your listing: Then, submit your listing. Building management should review and respond in a few days. 
• Start hosting: Once approved, open up your calendar and get ready to greet your first guests!

The following are required: 

• In good standing (no outstanding lease violations, balances due, etc.).
• At least 60 days left in the lease agreement or a signed renewal agreement. 
• Executed Resident Hosting lease addendum. 
• Review the Hosting Rules located in the resident portal. 
• Obtain a short-term rental permit from their city (if required by local jurisdiction).

Yes. Each community sets a night cap, typically 90-120 nights per year. This limit helps ensure the apartment remains the resident’s primary residence. Visit District Collection's Airbnb information page for information on your building’s annual cap.

Yes. Generally 10%-15% are allowed to participate in the program on a first come, first serve basis.